Terms of Service for MugnificentCrafts.com

Welcome to mugnificentcrafts.com (“We”, “Us”, or “Our”). This website is operated by Mugnificent Crafts. We are located in Latvia and can be reached by social media or sending us a message in contact page.

mugnificentcrafts.com is an ecommerce store specializing in selling water bottles, containers, mugs, and similar products. Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the mugnificentcrafts.com website (the “Service”) operated by Us. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

We understand the anticipation that accompanies the waiting period for a package, and we prioritize prompt fulfillment of your orders. Should you not receive a shipping confirmation email within three business days after placing your order, we kindly request that you contact our Support team for immediate assistance. At Mugnificent Crafts, your satisfaction is our commitment, and we're here to ensure a seamless shopping experience.

We are committed to delivering your favorite beverage containers with reliability and efficiency. Our shipping partners include leading carriers such as DHL, UPS, FedEx, and USPS, ensuring your order reaches you in the best possible condition. Inside the USA, transit times are generally 3 - 7 business days, while Canada and international shipping may take 10 - 30 business days after fulfillment. Please note that these transit times are estimates and we cannot guarantee specific delivery dates.

Additionally, while we provide order tracking for most shipments, it may not be available for certain carriers or international orders. For specific inquiries or further details on shipping providers outside the USA and Canada, please don't hesitate to reach out to our Support team. We're here to help make your shopping experience with Mugnificent Crafts as smooth and satisfactory as possible.

All prices displayed on mugnificentcrafts.com are subject to change without notice. Prices do not include shipping and handling or any applicable sales taxes, which will be added to your total purchase price during the checkout process. You are responsible for paying all fees and applicable taxes associated with your purchases through the Service.

mugnificentcrafts.com accepts a variety of payment methods through secure payment services. By providing a payment method, you expressly authorize us and our payment processors to charge the applicable fees to the payment method you provide.

At mugnificentcrafts.com, we partner with Printify, a print-on-demand company, to bring you unique and customized products. As a print-on-demand service, all products are created and produced once they are ordered. This means that returns and exchanges for reasons such as ordering the wrong size, color, or change of mind are not supported.

However, we want to ensure your satisfaction with our products. Therefore, if you receive a damaged product or if there is a manufacturing error, We offer a free replacement or refund if you contact us within 30 days of product delivery. To initiate the return process, please get in touch with our team using the "Message us" form on our websites contact form and provide a clear photo showing the issue.

In the case of an issue affecting multiple products that use the same design, we may require an additional photo or video showing all the affected items visible in one frame for confirmation purposes.

Please note that mugnificentcrafts.com and Printify will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or color. It is important to review your order carefully before completing the purchase.

In the event of an unsuccessful delivery due to factors beyond our control, a partial refund may be issued. Please ensure that the shipping address provided during checkout is accurate and complete.

For products created using direct-to-garment (DTG) printing, there is a tolerance of 0.5"/1.27cm for print placement. This means that minor variations in the placement of the print, within this tolerance, will not be considered as defects.

We strive to provide high-quality products and excellent customer service. If you have any questions or concerns regarding our return policy or need further assistance, please don't hesitate to contact our customer support team.

You agree to defend, indemnify and hold harmless mugnificentcrafts.com and its owner, licensee, and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.