Refund Policy MugnificentCrafts.com
Last Updated: 20.07.2023
At mugnificentcrafts.com, we partner with Printify, a print-on-demand company, to bring you unique and customized products. As a print-on-demand service, all products are created and produced once they are ordered. This means that returns and exchanges for reasons such as ordering the wrong size, color, or change of mind are not supported.
However, we want to ensure your satisfaction with our products. Therefore, if you receive a damaged product or if there is a manufacturing error, We offer a free replacement or refund if you contact us within 30 days of product delivery. To initiate the return process, please get in touch with our team using the "Message us" form on our websites contact form and provide a clear photo showing the issue.
In the case of an issue affecting multiple products that use the same design, we may require an additional photo or video showing all the affected items visible in one frame for confirmation purposes.
Please note that mugnificentcrafts.com and Printify will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or color. It is important to review your order carefully before completing the purchase.
In the event of an unsuccessful delivery due to factors beyond our control, a partial refund may be issued. Please ensure that the shipping address provided during checkout is accurate and complete.
For products created using direct-to-garment (DTG) printing, there is a tolerance of 0.5"/1.27cm for print placement. This means that minor variations in the placement of the print, within this tolerance, will not be considered as defects.
We strive to provide high-quality products and excellent customer service. If you have any questions or concerns regarding our return policy or need further assistance, please don't hesitate to contact our customer support team.